PlayStation Stars is lastly again on-line throughout the globe, however various gamers are complaining about lacking factors. The outage lasted practically 1.5 months for folk within the Americas, who’re lastly getting this system again as we communicate. Should you’re within the area and don’t have entry to PS Stars but, replace or refresh your app, or attempt once more in a couple of.
The place are my PlayStation Stars factors?
In an FAQ revealed following the outage, Sony stated that each one purchases made throughout the downtime may have earned factors. I checked my very own historical past, and might affirm that I did obtain factors for a recreation that I purchased on June twenty ninth whereas this system was down. Different customers have additionally confirmed incomes factors. Nevertheless, not everybody has had the identical expertise.
Over on the PS Stars subreddit, various gamers have complained that they made a number of purchases whereas this system was down however weren’t awarded any factors. Some have supplied receipts of their purchases whereas others haven’t.
As a reminder, you should be a PS Plus member with a view to earn factors in your purchases. Those that didn’t have an lively PS Plus membership throughout the outage wouldn’t have been eligible to earn factors. The one method to earn factors with out PS Plus is to finish campaigns.
If the above doesn’t apply to you, we recommend contacting Sony help with proof of your purchases to have your PS Stars factors historical past up to date.
