The Swap 2 has been out for nearly a month now and through this time some customers have been experiencing points with their Pleasure-Con 2 and different Swap 2 controllers repeatedly disconnecting when utilizing the system in docked mode.
If this has come up in your finish, it’d truly be as a result of cables you are utilizing. As highlighted by IGN, Nintendo’s troubleshooting information on its official buyer assist web page notes how one option to probably remove this downside is to easily be sure to’re utilizing an “Extremely Excessive Velocity HDMI” cable.
Nintendo: “Verify that you just’re utilizing an “Extremely Excessive Velocity” HDMI cable to attach the dock to the TV. If it isn’t Extremely Excessive Velocity, your console will not carry out as anticipated when docked.”
Some customers have additionally documented this downside on-line on websites just like the Reddit, and have confirmed this fast swap has resolved their downside:
“I, like a number of different customers, have been having frequent controller disconnects when utilizing both the Pleasure-Con 2 or the Swap 2 Professional Controller with the Swap 2 in docked mode…There may be fortunately a repair for this, and as bizarre because it sounds, it has to do with the HDMI cable in use. In case you are not utilizing the official cable, attempt switching to it”
So when you’re nonetheless utilizing the prevailing Swap HDMI or another outdated cable that was already related to your tv or monitor, seize the high-speed one included within the Swap 2 field and join it to your new system’s dock. These new cables can even get the perfect out of your Swap 2’s decision and efficiency on the large display screen.
If the issue persists in docked mode, Nintendo additionally recommends checking the AC adapter to be sure to’re utilizing one which’s “highly effective sufficient”. Once more, the cable supplied (mannequin NGN-01) with the Swap 2 is ideally what you need, in any other case, it is really helpful you get an AC adapter that “outputs a minimum of 54W”.
Nintendo additionally supplies numerous different Pleasure-Con 2 and Swap 2 controller troubleshooting on its official assist web page, so in case you are having any points along with your controllers, you may work by these steps till the issue is resolved.
